Bamboo Headquarters

We can ship anywhere in the continental United States. Please call to order if you reside in Hawaii, Alaska or out of the United States.

CURRENT RESTRICTIONS: Florida requires a $50 inspection for any plant shipments into their state. We automatically include this $50 in all Florida shipments. It will be included in the shipping charge when you checkout from our online store.

We generally ship within 2 weeks* of your order if you did not chose to hold your order. If you are three or less months away from your first frost, and did not request to hold your plant on the order form, you may want to request that we hold your plant order until Spring. If you have any questions, please contact us.

*March through July are our busiest months and there may be up to a 3-4 week delay on the shipment of your order. Please e-mail Bamboo Headquarters if you would like an estimate on when your bamboo will ship. Please also note that we top all of our online bamboo orders to 3-4 feet to ensure they fit in the box appropriately.

Planting area is how many feet in diameter a particular type of bamboo needs to grow healthily. If you plant the bamboo in any less area than recommended, it may eventually kill the plant. Generally, bamboo needs at least 3 feet or more, per plant, to grow in a healthy manner. Planting area is displayed on the plant detail page for each plant.

This number refers to the container size of a plant. We can ship #1 through #5 size plants via UPS. If you live in the Southern California area we have larger sizes available for delivery or pickup at the nursery. See photo below for an example of container sizes. Plant size varies depending on season, type of plant and other factors, and may not be represented accurately by the following photo. Size represents the container size and not necessarily the height of the plant you will receive.

Visa, Mastercard, American Express. If you wish to pay using another method, please call or e-mail us.

All of the transactions on our site are encrypted to protect your payment information. Look for the small lock icon in your browser when checking out.

Our store is 256 bit encrypted through GoDaddy.com. All transactions, at time of checkout, are sent over secure channels similar to many online stores today.

If you have any questions about the security of our online store please contact us.

Also, all credit card information is used only once for the transactions. The only information we keep is your contact information so we can supply you with tracking numbers and updated information. None of this information is supplied to third parties. Please read our privacy policy for more information.